You MUST watch this BEFORE arriving for your appointment. If you don't watch it before you appointment, you will be rescheduled until you do watch it. I will ask questions about what's in the video to make sure you have paid attention!

If you have any problem watching the video on here, you can watch it on YouTube (Copy and paste link in browser window) at:

https://www.youtube.com/watch?v=bv5qKS5ARTc